“Contextualization algorithms have advanced exponentially to include a variety of behavioral interventions such as psychology, social neuroscience and cognitive science,” Gartner believes.
“Human beings tend to be emotionally charged and factually drained, causing them to be irrational. Algorithms can positively alter that behavior by augmenting their intelligence with the large collective memory bank containing knowledge that has been socialized and put to the test. This will help workers ‘remember’ anything or be informed of just-in-time knowledge that they have never even experienced, leaving them to objectively complete the task at hand but also to better appreciate life as it unveils. Use of algorithms can raise alarms of ‘creepiness,’ however, when used to effect positive outcomes, it can bring about changes to multiple industries.”
Geknipt uit Gartner’s Top 10 Predictions for IT in 2017 and Beyond
